Shipping, Return & Exchange Policy
Last updated: April 23, 2026 https://rawstrengthapparel.com
Shipping
Overview
We ship within the United States and to select international destinations. Shipping options, costs, and delivery estimates are calculated at checkout based on your location and the items in your order.
Processing time
Orders are typically processed and shipped within 1–3 business days. Processing times may vary depending on the product, with custom or made-to-order items requiring additional time. You’ll receive a confirmation email with tracking information once your order ships.
Delivery time
Delivery times vary based on your location and the shipping method selected at checkout. Domestic orders typically arrive within 3–5 business days after shipping. International orders may take 10–21 business days, depending on the destination and customs processing.
Shipping carriers
We ship via USPS, UPS, and other major carriers. The carrier used depends on the order size, destination, and selected shipping method.
International shipping
International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are not included in the shipping cost at checkout and vary by country.
Lost or damaged packages
If your package arrives damaged or doesn’t arrive at all, please contact us at rawstrengthinnovations@gmail.com as soon as possible. We’ll work with the carrier to resolve the issue and arrange a replacement or refund as needed.
Questions about shipping?
Email us at rawstrengthinnovations@gmail.com — we’ll do our best to respond promptly.
Return & Exchange Policy
Overview
We want you to feel confident in every order. If something isn’t right, we’ll make it right. Returns and exchanges are accepted within 7 days of the delivery date for most items, provided they meet the conditions below.
Eligible items
Items must be:
- Unworn, unwashed, and in original condition
- Free of odors, stains, pet hair, or visible wear
- In original packaging with all tags attached
Eligible categories include: T-shirts, tank tops, bench bands, wrist wraps, knee sleeves, lifting straps, and other accessories.
Non-returnable items
The following items are not eligible for return or exchange:
- Sale and clearance items
- Items marked “final sale” at the time of purchase
- Gift cards
- Used, worn, or washed items
How to start a return or exchange
Please follow these steps to initiate your return:
- Email us at rawstrengthinnovations@gmail.com with your order number and reason for return.
- We’ll reply promptly with a Return Merchandise Authorization (RMA) number and shipping instructions.
- Pack your item(s) securely and ship them back. Include your RMA number inside the package.
Return shipping: Customers are responsible for return shipping costs unless the item arrived damaged or defective, in which case we will provide a prepaid shipping label at no charge.
Refunds
Once we receive and inspect your return, we’ll process your refund within 5–7 business days. Refunds are issued to the original payment method. Please allow additional time for your bank or card provider to post the credit.
Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
Want a different size or color? We’re happy to exchange eligible items. Because inventory moves fast, we recommend placing a new order for the item you want and returning your original item for a refund — this guarantees your preferred size is available.
Alternatively, note your preferred exchange in your return request email and we’ll do our best to accommodate it, subject to availability.
Damaged or incorrect items
If you received a damaged, defective, or wrong item, contact us within 7 days of delivery. Please include a photo of the item and your order number. We’ll arrange a replacement or full refund — including shipping — at no cost to you.
Questions?
Our team is happy to help.
Email: rawstrengthinnovations@gmail.com
Response time: Within 12-24 Hours
Website: rawstrengthapparel.com